Education Links
A WhatsApp chatbot wired to their CRM captured every lead automatically, and we rebuilt their malware-hit site in React.
Education Links approached Webfluence looking for a better way to manage the large number of student inquiries they received daily. Their team was handling admissions and student visa applications, but lead tracking and follow-ups were becoming increasingly difficult. On top of that, their existing website had been compromised by malware due to poor development work from a previous freelancer.
Our first solution was to build a WhatsApp chatbot integrated directly with their CRM. Whenever a prospective student reached out through WhatsApp, their information was automatically captured and stored in the CRM without any manual data entry. Using the CRM, their consultants could monitor each student's journey, assign team members, track document collection, manage application progress, and oversee visa processing workflows. We also removed the malware, secured their systems, and rebuilt their website from the ground up using React, providing them with a fast, modern, and secure online presence.
The combination of automated lead capture, streamlined CRM workflows, and a completely rebuilt website significantly improved their operations. The client was highly satisfied with the outcome, and our relationship has continued to grow ever since. Today, we are still working together and are currently developing another website for them as they expand their services.
“They didn't just fix our problems — they rebuilt everything better than we imagined. We haven't lost a single lead since the chatbot went live.”
— Education Links Team