Data Flour Mill
A CRM to run daily mill operations, plus managed social media to grow the brand.
Data Flour Mill runs a busy manufacturing and distribution operation, but its day-to-day was held together by paper records, phone calls, and memory. Orders, customers, and dispatch details were difficult to track, and nothing was centralized. They came to us with two goals: bring order to their operations, and finally build a real presence for their brand online.
We built a custom CRM tailored to their workflow, covering customers, orders, inventory, and dispatch in one system. Staff can now log an order in seconds, see stock at a glance, and follow each delivery from order to dispatch. Alongside the CRM, we took over their social media handling, producing regular, high-quality posts to build recognition and reach new customers in their region.
The result was a calmer, more organized operation and a brand that finally shows up online. Orders that used to get lost in phone calls are now tracked from start to finish. The client was highly satisfied, and our work together is ongoing as we continue refining their systems.
“We used to lose track of orders all the time. Now everything is in one place and our team actually enjoys using the system.”
— Data Flour Mill Team